SHIPPING & RETURNS POLICY
At Vaghveda, we are committed to providing a smooth, transparent, and reliable shopping experience. Please review the following terms regarding orders, payments, shipping, and returns.
Order and Payment Terms
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Payment and Order Confirmation: By placing an order with us, you agree to provide accurate payment, email, shipping, and billing information. Prices are subject to change without prior notice.
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Order Cancellation: We reserve the right to cancel or reject any order due to incorrect information, unavailability at the delivery address, or other reasons. If a shipped order is canceled after payment, a gift voucher of equal value will be issued, valid for three months from the date of issue.
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Additional Information: We may request additional information to verify your purchase and may apply restrictions on the sale of certain products.
Shipping Charges
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Orders ₹448 & below: ₹50 shipping charge on prepaid and COD orders.
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Orders ₹449 – ₹999: Free shipping on prepaid orders; ₹49 shipping charge for COD orders.
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Orders ₹999 & above: Free shipping on prepaid and COD orders. Prepaid orders may also receive an additional 5% discount.
Delivery Timeline
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Processing Time: Orders are generally processed within 1–2 business days.
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Estimated Delivery: Delivery typically takes 2–7 business days within India. International orders may take up to 30 business days.
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Shipment Adjustments: Shipping costs and delivery timelines may change due to unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive a tracking link via email or SMS to monitor its status until delivery.
Returns and Replacement Policy
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Non-Returnable Products: Due to the sensitive nature of Ayurvedic and wellness products, items cannot be returned for hygiene and safety reasons.
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Replacement for Damaged Items: If a product arrives damaged, broken, or tampered with, contact us at care@vaghveda.com within 48 hours of delivery with details and proof of damage.
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Requests after 48 hours will not be entertained.
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Replacement eligibility is reviewed by Vaghveda, and the final decision rests with us.
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Unsuccessful Deliveries: Orders may be canceled if delivery fails due to incorrect addresses or recipient unavailability.
Contact Us
For questions, concerns, or disputes, contact our customer support team at care@vaghveda.com. We are here to assist you promptly.
